attera
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A map through aged care, for the families navigating it.

You tell us what's happening, in your own words. We send you a personalised orientation that explains where you are, what's coming, who you'll be dealing with, and what to ask them. It's not advice — it's the kind of orientation that makes the conversations you'll need to have actually work.

Start your orientation

$59 AUD · Takes about 10 minutes · Permanent access

attera
SC
Stage2 — Assessing

Supporting mum through her first aged care assessment

Generated 9 June 2026

Situation
Next Step
Priorities
Questions
Where you are now

You've registered with My Aged Care. The ACAT assessment is the immediate next step.

No formal care arrangement is in place yet — you're at the threshold of the formal assessment process.

Your most important next step

Contact My Aged Care to arrange the ACAT assessment

Call 1800 200 422 — have Medicare details and your mum's GP information ready.

Review EPOA documents before the assessment

Urgent

Prepare questions for the ACAT assessor

Start the Services Australia means assessment

Your personalised dashboard — sections expand as you need them

How it works
1

Tell us what's happening

A short guided conversation — your words, your situation. No forms, no jargon. About 10 minutes.

2

Receive your dashboard

Receive a personalised orientation dashboard, built around your situation — priorities, next steps, questions to ask, and a glossary.

3

Come back as things change

Come back anytime as things change — your dashboard is always here. Update it when something significant shifts.

$59. If cost is a barrier for you right now, write to us — we'll send you the orientation anyway. No questions, no proof required.

Start your orientation